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Zendesk, your way.
Built for your team.

Building bespoke apps

Private Zendesk apps built around your team's support process, from custom ticket interfaces to connected internal tools.

Custom-made dashboards

Bring tickets, customer data, SLA risks and escalations into one clear view for agents and managers.

Automate Zendesk workflows

Turn repetitive ticket steps into reliable actions that update records, route work and trigger responses across your connected tools.

Your business.Your Zendesk app.

Generic marketplace apps cannot match every company’s processes. We design private Zendesk apps specifically around your workflows, integrations and support team.

Your app lives directly inside Zendesk and can connect securely to the systems your company already uses.

Built privately for your Zendesk environment. A bespoke internal app can be installed for your company without a public Zendesk Marketplace listing.

Discuss your app

Custom Zendesk developmentPractical Zendesk guides

Zendesk

Solutions we can build for you

Purpose-built features for tickets, agents and support operations.

  • Ticket sidebar apps
  • Order lookups
  • Returns workflows
  • Customer overviews
  • Supplier tracking
  • CRM integrations
  • Billing data
  • Warehouse updates
  • AI reply drafts
  • Agent controls
  • Escalation dashboards
  • SLA monitoring
  • Secure API connections
  • Private installation
  • Background automation
  • Role permissions
  • Custom reporting
  • Internal tools
  • Otisa

Our Zendesk apps.

Products we've built for the real work happening inside support teams.

Explore Promise →

What we do

Three practical ways to turn a Zendesk problem or idea into a clear next step.

Workflow
Challenge

Show us the manual process, repeated clicks or awkward handoff your team has learned to live with.

Replace
an app

Keep the functionality your agents rely on without continuing to pay for features nobody uses.

Quick
prototype

Turn a rough idea into something your team can see, click and discuss before a full build.

Two specialists reviewing a support workflow together

Custom apps.Built for Zendesk.

One-off custom Zendesk apps

Scoped and built for your team.

Custom App — Lite

€1,500 – €2,500 one-time

Private Zendesk app

For a focused internal Zendesk tool.

  • One primary workflow
  • Zendesk sidebar app
  • Simple API integration
  • Custom interface
  • Testing
  • Installation support
  • 30 days of bug fixes
Discuss your app

Built for your Zendesk environment.

Custom App — Pro

MOST POPULAR

€3,500 – €6,500 one-time

Private Zendesk app

For operational Zendesk apps and integrations.

  • Multiple workflows
  • External API integrations
  • Settings / admin functionality
  • Custom backend when required
  • Database integration
  • Authentication / OAuth
  • Polished custom interface
  • Testing & deployment
  • 30 days of bug fixes
Discuss your app

Built for your Zendesk environment.

Custom App — Advanced

From €7,500 one-time

Private Zendesk app

For larger or business-critical applications.

  • Complex workflows
  • Multiple connected systems
  • AI functionality
  • Dashboards & reporting
  • Background automation
  • Custom backend
  • Advanced integrations
  • Permissions / role logic
  • Documentation
  • Rollout support
Discuss your app

Built for your Zendesk environment.

Most bespoke Zendesk apps we build fall between €3,500 and €7,500.

Tell us what Zendesk should do.

Choose a time for a relaxed 30-minute conversation about your support workflow. No technical brief required.

Frequently asked.